Back to "Microsoft Office Assistants"

Microsoft Office Assistants FAQ

General

Q: I hate the Office Assistants. How do I kill them?
A: Ask Clippit. I'd never kill my assistants.

Q: The assistant in Office 2000 has f***** up - I can see the transparent shape of the assistant where it used to be. What can I do?
A: Kill the AgentSvr.exe process. Your Office program will tell you that the assistant is dead (well, it won't use exactly those words), and tell you how to get it back.

Q: FrontPage 2000 is official a part of the Office Suite (if you pay for a Premium version, at least) - but where are the Office Assistants?
A: The Office Assistants are not integrated with FrontPage 2000.

Compatibility and installation

Q: I somehow managed to uninstall Clippit, but all the other assistants are there. I can't find any place to download Clippit, and I'm too lazy to look for the Office CD to reinstall just because of a missing paperclip. Is there a smart way to do this?
A: Yep. Get a copy of the clippit.act file from somebody else (I think this is legal if your Office in itself is legal). Close all Office programs, and copy clippit.act to the Actor folder under your Office folder (usually Program Files\Microsoft Office\Office\Actors) (where the other .act files are stored). Restart Office.

Q: I'm going to upgrade from Office 97 to Office 2000. Can I use the Office 97 assistants in Office 2000?
A: No. The Office 2000 assistants are ActiveX based, while the Office 97 are, ehm, something else (a very hush! secret proprietary format).

Q: If I do not have a full Office 2000 installation, but only one of the programs, for instance Word, can the Office 2000 assistants run under it?
A: Yeah. If you don't have other assistants than Clippit, you can install the other from the Office 2000 CD; there might be some legal questions here, I can't quite see what the consequences will be, but technically, you can get them there.

Downloading or creating new assistants

Q: I like Microsoft Office Assistants. How do I make my own Office 97 assistant?
A: Office 97: I don't know. Unfortunately :-/

Q: I like Microsoft Office Assistants. How do I make my own Office 2000 assistant?
Office 2000: Ofice 2000 includes Agents, not Actors, as assistants, and these can be made at home using your own graphics. 
You can download a program from Microsoft or download.com called Microsoft Agent Character Editor. It's free (remember to download the manual too!). You can also buy a book from Microsoft Press called "Microsoft Agent Software Development Kit with CDROM" - it's a manual, programming guide, design guide, file specifications and CD with the official Software Development Kit (Character Editor, sample files etc.) in one book (I think it kind of is a copy of the website, but sometimes it's nicer to have as a book). 
And these agents can be used both in Office2000 and on the Web and in your own programs. Sounds interesting, right? But be prepared it's one hell of a job! (My own office assistant includes almost 500 different still images and some 20 sounds).

Q: Do you happen to know any download sites for Office 97 assistants?
A: Only Microsofts own site. Pick 97 as the version and tick the "Add-ins and Assistants" check-box. 

Q: Where's Rocky for Office 97? He was so cute!
A: Rocky has left the doghouse. Gone forever, it seems. Microsoft removed him from the download site. He's a regular in Office 2000, but there are no traces of him in his Office 97 version. No, I don't have the installation file anymore (I don't run Office 97), so I can't send it to you.

Using Microsoft Agent characters as Office Assistants

Q: I downloaded a (non-Microsoft) assistant for Office 2000, but it's not showing up in the Gallery. What's wrong?
A: If the assistant is created with Microsoft Agent Editor, you must have Agent installed. Some installations of Office puts this in, some does not (depending on your choices at installation). Download the Microsoft Agent Core Components, (Pick Downloads in the left pane and go for the one about Core Components) and it should be working, provided you've installed the assistant in the proper location.

Q: There are some other Agents for download at the Microsoft Agent site. Can I use them?
A: You kind of can, yes. Download them (Peedy, Genie, Merlin, Robby) and install them (run the exe-file). Find out where Windows has put them. Locate your Application Data\Microsoft\Office\Actors folder. In a typical Windows NT installation, the path will look something like this:
C:\WinNT\Profiles\[username]\Application Data\Microsoft\Office\Actors. In 95/98, the path will be somewhat similar (usually just replace WinNT with Windows). Copy the .acs-files  into this folder. These are more general types of agents and are not designed with Office in mind, so they may not have all the specific Office-animations included. For these agents to work as assistants, you must have Microsoft Agent installed, of course. (See above). You might get a Peedy (or similar) icon in your Systray as well :-)


If you came directly to this page from an extern link/search engine, click here to go the NerdBird's Nest.